What is the difference between a back office and cashless user?

There are two types of users within WAY2PAY:

1. Back Office User – A user within the client’s organisation that is authorised to manage the WAY2PAY Back Office system on behalf of the client
2. Cashless User – A customer within the client’s organisation that has a cashless WAY2PAY account that can be accessed via the Loader Site or App to topup or manage their account. A Cashless user can spend using their cashless account with one of the following payment options (subject to what is enabled on site)
   1. Cashless Card – User taps their card on the Cashless Reader to pay
   2. QR code on the app – User scans their QR code from the app to pay
   3. Manual UID entry – Operator manually keys in the cashless card’s UID to pay